fp356.fusedesk.comFuseDesk - Your Help Desk, Ticketing, Live Chat and Messenging Platform

Who We Help Helping Your Customers Getting great support should be easy. Learn how FuseDesk makes life easier for your customers and helps cases get resolved faster. Helping Your Support Team Find out how quickly and easily your team can be up and running on FuseDesk and how we make life better for your support team. Helping Business Owners FuseDesk helps businesses like yours keep track of key support metrics with ease. Find out more! How it Works Inside Take a look inside FuseDesk to see how FuseDesk works and how easy it is for you and your team to use! Live Chat Verticals Information Marketers FuseDesk helps Info-Marketers selling both online and offline products with pre-sales and post-purchase support. Membership Site Owners FuseDesk helps membership site businesses increase customer lifetime value, reduce churn, keep members longer, and increase referrals. Law Firms Using Infusionsoft FuseDesk helps Law Firms convert more prospects, increase customer satisfaction, measure sales and support, and get more referrals. Get a Demo! Get a FuseDesk Demo App Get your very own FuseDesk App for free right now – no credit card required! Login immediately and start live chatting, emailing, and more! Support Contact Us Call Us: +1 (650) 209-6325 Email Us: [email protected] Open a Support Ticket… Help Documentation Setup Cases Departments Search for: Who We Help Helping Your Customers Getting great support should be easy. Learn how FuseDesk makes life easier for your customers and helps cases get resolved faster. Helping Your Support Team Find out how quickly and easily your team can be up and running on FuseDesk and how we make life better for your support team. Helping Business Owners FuseDesk helps businesses like yours keep track of key support metrics with ease. Find out more! How it Works Inside Take a look inside FuseDesk to see how FuseDesk works and how easy it is for you and your team to use! Live Chat Verticals Information Marketers FuseDesk helps Info-Marketers selling both online and offline products with pre-sales and post-purchase support. Membership Site Owners FuseDesk helps membership site businesses increase customer lifetime value, reduce churn, keep members longer, and increase referrals. Law Firms Using Infusionsoft FuseDesk helps Law Firms convert more prospects, increase customer satisfaction, measure sales and support, and get more referrals. Get a Demo! Get a FuseDesk Demo App Get your very own FuseDesk App for free right now – no credit card required! Login immediately and start live chatting, emailing, and more! Support Contact Us Call Us: +1 (650) 209-6325 Email Us: [email protected] Open a Support Ticket… Help Documentation Setup Cases Departments Search for: Homepage – 2020 Win more raving fans with the only helpdesk you’ll ever need. An easy to use customer service platform for all channels. From your very first support rep to one hundred—and beyond! SIGN UP FOR FREE Unites your channels, teams and reporting. Everything in one place. Unify email, live chat, phone, SMS, Facebook Messenger, and Instagram DM. Free up more time. Easy to use templates and workflow automation. Keep customers smiling. Reports help predict what keeps them happy. It’s all about the customer. SALES Win new customers. Use FuseDesk to interact with incoming leads. Automate onboarding of new clients. Create seamless journeys into support. TRY IT! Get started for free schedule a demonstrationSUPPORT Keep customers happy. Templates and workflow automation free your agents to spend time where it matters. With customers, not tickets. GET STARTED Yes, it’s free to use. see a demonstrationBetter customer experiences made simple. FuseDesk comes ready for email, phone, live chat, Facebook Messenger and SMS text. No need for costly add-ons. Text or chat live with your customers. See complete customer profile, what channel they’re on and the most relevant history. Templates speed up and personalize your support. Populate them with merge fields from the contact record. Two-way CRM integration means more powerful profiles, templates and automation. Contacts and case histories stay in sync. Gain insights on cases, products and agents. Plan ahead for peak demand. See which agent deserves kudos. And more. How do you handle support? Compare with FuseDesk. Email is our support system.” We use another helpdesk.” 1 Emails fly into FuseDesk 2 FuseDesk turns them into tickets 3 Tickets get intelligently routed 4 Agents use templates for fast resolutions 5 Every issue is accounted for 6 Personalized templates keep it human 7 FuseDesk makes customers smile sooner 8 See instant reports on cases and agents Sales + support Engage new leads. Onboard new clients. Support them for the full lifecycle. No costly add-ons Supports all channels including email, SMS, phone, Facebook Messenger, and Instagram DM. Built for speed and scale Designed to scale your business and help agents do more with less effort. CRM Integration Deep, 2-way integregration for incredible automations and data-sync. Easier to use Be up and running in minutes. Intuitive interface with low learning curve. 5-star support We are available and responsive to our customers. Come, join the family! TRY IT! FuseDesk is the backbone of customer support. Utilizing FuseDesk, we reduced our return rate from 18% to 10%. On a $3.4M launch, that’s $282,000 in saved sales.” Ed Diamond, Diamond Law Center We constantly get rave reviews for customer service. ROI is equally important, and FuseDesk allows us to handle over 5,000 customers with one support person.” Mike Weiss, Praxis Now FuseDesk makes it easy to open, assign and respond to client support needs while integrating with our CRM. With a few clicks, we can pull the right reports to enhance the quality of our client experience.” Dan Kuschell, CEO, Piranha Marketing Omnichannel Reports Templates Automations CRM Unite your channels, teams and reporting. All-in-one. No nickel and dime add-ons. Omnichannel FuseDesk includes all communications in one. You get email, live chat, SMS text messaging, Facebook Messenger, Instagram DM, and phone on an integrated platform. Reports Get real-time updates on agents, cases and customer satisfaction. See trends that can improve agent training, ratings, sales and profits. Templates Agents love templates for emails, texts and notes. Reduce workloads and give customers that personal touch. Keep every outreach on brand! Automations Engage website visitors, automate steps and reduce workloads. Help agents to spend more time on upselling, less time on mundane tasks. CRM FuseDesk connects with your favorite CRM. Infusionsoft by Keap, ActiveCampaign, and more. Ask about our powerful, simple integrations! What makes us different goes beyond software, having more features or two-way CRM integration. FuseDesk is about being plugged into our customers and seeing them succeed, day in, day out.” Jeremy Shapiro, founder, FuseDesk The first and only helpdesk you’ll ever need. Focus on your customers, not your software. Try FuseDesk absolutely free. No credit cards. No time limit. No obligations. You’re going to love FuseDesk, the new way to helpdesk. TRY IT! 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